Customer Service: www.lifesizestandups.com.au

• Shipping & Delivery
• Returns & Replacements
• Payment, Pricing & Promotions
• Cancellation of Order
• External Links
• Please Don't

Shipping & Delivery

Unless stated otherwise on individual products, delivery is not included in the advertised price. We deliver Australia wide. We use courier/freight services or Australia Post at our discretion depending on the product and destination. Generally goods will need to be signed for on delivery. It is the responsibility of the purchaser to ensure that someone is available to take delivery. We will not accept any responsibility if goods are left at the nominated address without being signed for. If you will not be available for receipt and/or signing of the goods please nominate another address for delivery (i.e. your work or a neighbour). We are happy to deliver to an address other than that of the purchaser. If for whatever reason the goods are sent back to the freight depot, or www.lifesizestandups.com.au - Funprint, as undeliverable, we reserve the right to charge additional fees for the return delivery and for forwarding a second or subsequent time. www.lifesizestandups.com.au - Funprint, cannot be held responsible for any late, lost or unforeseeable event caused by a delivery date not being met. Please take into account our production times which do not include delivery transit time. If we say 3-5 days for production, delivery will take extra time on top of this.

Returns & Replacements

We will not accept returns without prior agreement. Please make contact with us at admin@funprint.com.au stating your name and reference and the grounds for wanting to return the goods purchased. If goods received are clearly damaged, this should be noted on your consignment note when signing for the goods. It's also a good idea to take a photo on your phone or camera for reference.

Payment, Pricing & Promotions

www.lifesizestandups.com.au - Funprint, does not offer credit card facilities direct, we don't want to be responsible for holding credit card details.  We are approved to take your credit card details over the phone to pay for your order. We also offer payment facilities via Paypal. You are able to use your credit card, debit account or PayPal account to pay for the transaction at checkout. A Paypal account is not necessary to make payments from your debit or credit card. We also accept payment by Direct Bank Transfer. Printing/production will commence after payment is made, or funds are transferred/cleared. Either way, we do not hold any of your financial details, we only keep the details we need to send the products ordered to you.

Cancellation of Order

We go to print as soon as possible after receiving your order and payment. If you wish to cancel your order for whatever reason prior to going to print, a cancellation fee may apply to cover admin and any file preparation done on your behalf. If you wish to cancel after printing has commenced, we will need to recover the admin, file prep and printing costs associated with your order to that stage. The cost will be determined on an individual case basis. 

External Links

www.lifesizestandups.com.au may contain links to external sites. We cannot be responsible for the terms, conditions, privacy policies or content of these sites.

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