Delivery & Turnaround Times
To be safe, allow 1-2 working days for production turnaround ex factory from receipt of suitable file and order/payment. However, we generally print and dispatch the following working day after receiving a suitable file. Delivery is calculated after production is complete. If we say 1-2 days for production and 1-2 days for delivery that means a total of 2-4 days including production and delivery (in normal circumstances).
We can accommodate urgent orders, however please check with us first.
Production is normally commenced on the following day after receipt of your order/payment. From that point the delivery time is dependent on finished production, dispatch process, and where the standup is being delivered. Orders placed after 6pm are deemed as being placed the following day.PLEASE MAKE NOTE: We take no responsibility on behalf of our carriers as to the actual delivery times due to unforeseen conditions or circumstances. We use the transit time grids as supplied by the carriers and book shipping in good faith based on that information. These transit times are based on express air or road travel depending on destination. Smaller parcels are sent using an air express service which is normally overnight into all major cities and most regional cities. Larger parcels are sent using a road express service.
These times should be used as a guide only and include working days, not weekends or public holidays.
We will email the tracking details to you on dispatch. It is the customers responsibility to track the item, we do not take responsibility for the courier not being able to deliver if there is no one at home or if it's not safe to leave it 'authority to leave', particularly in unit blocks or secure buildings with no general access.Destination (Excludes Production Time)
Melbourne Metro 1-2 Days
Outer Melbourne 1-3 Days
Major Vic Towns 1-3 Days
Country Vic 1-3 Days
Sydney Metro 1-2 Days
Central Coast NSW 1-3 Days
Newcastle/Wollongong 1-3 Days
North Coast NSW 2-5 Days
Inland/Country NSW 2-5 Days
Brisbane Metro 1-3 Days
Gold Coast / Sunshine Coast / Toowoomba 2-4 Days
Wide Bay/Northern Qld Coast to Cairns 2-7 Days
Adelaide Metro 1-2 Days
Country South Australia 2-6 Days
Perth Metro 1-2 Days
Country Western Australia 2-10 Days
Hobart / Launceston 1-3 Days
Country Tasmania 2-5 Days
Remote areas add up to 5 days
- These times should be used as a guide only and include working days, not weekends or public holidays.
Celebrity Lifesize Cutouts
Basically the same as for custom standups. We do carry some stock of the popular standups, or we print on order.
If you can't see the celebrity you want, we suggest making an enquiry using this form: https://www.lifesizestandups.com.au/contact-upload and it's very possible we can help you.
All Celebrity Lifesize Cutouts are printed in Melbourne, they are not imported.
See above for transit times.
Shipping to other countries - Export orders
We normally ship 2 to 3 times weekly by Australia Post and almost daily with DHL.The Registered Post option takes around 10 business days (excluding weekends), Express around 5-7 business days (excluding weekends).If you choose the DHL option, delivery will normally be in around 4 days after shipping, but of course this is the most expensive. They are very reliable though.The best way to do this is to put the items you wish to purchase in the shopping cart - then go to checkout, at that point you can enter your country/State/Zip and the system will generate the postage options based on your selection. The item price will also reduce by the amount of our local taxes.
Every country has it's own rules regarding importing and duties/taxes - we do not get involved with this. We send our items as ordered and it's the responsibility of the customer to pay any local duties/taxes.